3. Choosing Your Platform and Tools:
Platform Comparison:
a. Research and compare popular chatbot building platforms like Dialogflow, ManyChat, Botsify, and others.
b. Consider factors like ease of use, available features, integration options, and pricing models.
c. Start with a platform that offers a free trial or freemium tier to test functionality before committing.
Additional Tools:
a. Explore tools like Google Sheets or Airtable to organize FAQs, user data, and chatbot responses.
b. Look for analytics dashboards within the platform to track user interactions and chatbot performance.